Before I become blissfully chained to my sumptuous new cooker for at least the next ten days, a quick update on ContactPoint (the “children’s index”) and related “database state” issues. I’ve written here (and here and here) about this forthcoming information sharing e-system and why I – and others – fear it may have the opposite effect to that the government desires
In theory, ContactPoint will enable public sector professionals to better anticipate when children are at risk of harm and to respond in a more coordinated way when intervention is required. In practice, say its critics, such professionals will spend an awful lot of time at computer terminals following false trails of misleading information while the fear of breach of privacy – of up to around 300 people they’ve never met “knowing their business” online – will deter the very children and families most in need of help from seeking or accepting it
In my last piece on this subject for Liberal Conspiracy I reported that ministers might be adjusting their sales pitch for ContactPoint, replacing vaguely shroud-waving references to the Victoria Climbie tragedy with less emotive talk of general practitioner efficiency. However, during her damage limitation exercise over the latest disappearing data embarrassment – those British learner drivers’ details that got lost across the pond – Ruth Kelly directly invoked Climbie when appearing on Newsnight (thank you, ARCH blog) and I heard her on Five Live asserting that the public would rightly be appalled if information wasn’t shared in relation to child protection.
Well, her last point is indisputable taken in isolation: of course relevant child welfare professionals working on the same case need to know what each other are doing. But, whatever the top brass of the Association of Directors of Children’s Services claim, a national database of dubious reliability and questionable security, compulsorily compiled and run by local authorities without parental consent being required seems precisely the wrong way of going about it.
How can we best mobilise opinion against ContactPoint? It seems to me that simply howling “Big Brother” isn’t enough. We need to show that e-government in all its form risks creating greater dangers to individuals and to society than it prevents. ContactPoint is a good example of this, and I urge readers to join the Facebook group I’ve formed to oppose it. Lobby your MP too, and lend your support to Annette Brookes MP, the Liberal Democrats’ spokesperson on children’s issues.
But let’s look at the wider picture as well. Guardian technology correspondent Michael Cross has recently argued for a far more open and political debate about e-government, taking in everything from ID cards to NHS records. He rightly observes that the public has been given no clear idea about the growth of e-government, how best to make it work and what its true implications might be. One of my New Year resolutions will be to encourage that debate in 2008. Maybe it will be one of yours too.